These are the terms and conditions that apply when you use this website, and the services and products of Mindspa Limited (“Mindspa”, “we” or “us”) which owns this site and is a private company registered and regulated in England (registration number 03578470) and whose registered office and place of business is at 1 Harley Street, London W1G 9QD in the United Kingdom. By using this website and our products you are fully accepting the conditions, terms and disclaimers in this notice (“Terms of Use”).
Data protection
When you use our services, your name and email address and telephone number will be stored for the purpose of arranging sessions, communicating with you as part of the ongoing therapeutic process and for obtaining payment. This data remains confidential at all times and is not processed by us, indexed, amalgamated or databased and is not used for any other purpose.
When you make a payment to us we do not obtain, store or process your card or bank account details ourselves: they are processed and stored via one of our contracted third-party service providers.
For the purpose of managing the therapeutic process, brief handwritten notes of matters discussed during therapy sessions are taken. These paper records are physically stored in a secure location. There is no digital copy or electronic record of these notes. These notes are securely destroyed 24 months after we have finished working together.
In exceptional circumstances, where risk of harm to self or others is considered to be present, or the law requires, essential details may need to be shared with medical or statutory departments for the purpose of managing this risk or complying with the law. Specific consent for this will always be sought first.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. Upon your written request we will erase and destroy your personal data or provide you with sight of it within a reasonable timeframe.
Advice
The contents of this website do not constitute advice and should not be relied upon in making, or refraining from, making any decision. The information given on this website and in our products is not intended to replace appropriate or necessary medical advice. If you have, or think you may have, a medical condition that affects your ability to drive, you should consult a qualified medical specialist before and whilst following any of the information on this website or in our products.
Outcomes & testimonials
As with all psychological interventions there is no guarantee of a permanent cure in all cases. The client testimonials that appear on this website do not guarantee the same results for everybody who undertakes the program of treatment offered.
Ownership & copyright
All copyright, trademarks and other intellectual property rights in the site and its contents are owned by, or licensed to, Mindspa. You cannot copy, publish, reproduce, transmit sell or distribute the contents or products in any way without our prior written consent. This excludes the copying and printing of pages for personal, non-commercial home use.
Mindspa is a registered trademark of Mindspa Limited.
Linked websites
This website may provide links to third party websites. The inclusion of such links does not imply that Mindspa monitors or endorses these websites. You acknowledge and agree that we are not responsible for the content or availability of such third party websites and Mindspa shall not be liable directly or indirectly for any loss or damage caused by your use of them.
Computer viruses
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system, or consequential loss therefrom, which may occur from accessing this website or from downloading and using our products. We recommend that you install appropriate software to protect your computer system from viruses and other unwanted and destructive programs.
Disclaimers & limitations
The following does not affect your statutory rights or any money-back guarantee that may be given with our products:
This website and our products are provided “as is” without any representation, warranty or condition of any kind, whether express or implied, including, but not limited to, the implied representations, warranties or conditions of satisfactory quality, completeness of the contents, medical benefits or compatibility and fitness for a particular purpose. Mindspa does not represent or warrant that this website or the products it provides will meet your requirements or that their use will be uninterrupted or error free.
Your use of Mindspa products, services and website is entirely at your own risk. To the extent permitted by law, Mindspa will not be liable for any indirect or consequential loss or damage whatever (including, without limitation, loss of profits, business, opportunity and data) arising out of, or in connection with, the use of this website or the products it provides.
In any event, the total maximum aggregate liability under these Terms of Use shall be limited to the extent of consideration paid by you for the use of Mindspa products and services.
Indemnity
You agree to indemnify and hold Mindspa harmless against all claims or liability asserted against Mindspa arising out of or in connection with any failure by you or anyone acting on your behalf to comply with these Terms of Use.
Amendments
We reserve the right to change these Terms of Use from time to time. Such amendments are effective immediately after being posted to this website. Your continued access or use of this website after such changes will constitute your acceptance of the changes. You are advised to review these Terms of Use periodically.
Severance
If any of parts of these Terms of Use are found to be invalid, void, illegal, or unenforceable by a court of competent jurisdiction they shall be severed from this agreement and the remaining Terms of Use shall survive and remain in full force and shall continue to be binding and enforceable.
Applicable law
These Terms of Use shall be governed by and construed in accordance with the laws of England and you hereby submit to the exclusive jurisdiction of the English courts.
Privacy policy
The following privacy Policy Forms part of these Terms of Use:
Mindspa is committed to protecting your privacy and maintaining the security of any personal information received from you. This policy explains what information we collect when you use our site. We will use your information only in accordance with the terms of this Privacy Policy.
When you purchase our services, the information we collect is limited to, your name, email address and telephone number.
Mindspa does not receive or have access to your credit card details. These details are collected securely by PayPal, the leading online payment processor, and stored on their servers which are heavily guarded, both physically and electronically. PayPal will not use this information for any purpose other than processing transaction(s) initiated by you.
When you buy a service or place an order, we use the information you provide only to provide that service or to fulfil that order.
The information we collect is not used for marketing or for any other purpose. We will not sell or rent your personally identifiable information or a list of our customers to third parties.
The security of your personal information is important to us. We follow strict physical, electronic and managerial procedures to safeguard and secure the information which you have given us and to ensure its proper use. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
We may link to websites that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites and advise you to review them prior to use.
We reserve the right to change the terms of this Privacy Policy at any time. By accepting this Privacy Policy, you expressly consent to our use of your personal information and direct us to do so in the manner described herein.